Terms of services

πŸ“„ Terms of Services – Ethiomarketplace.com

Welcome to Ethiomarketplace.com. By accessing or using our services, you agree to the following Terms of Services. Please read them carefully.

These terms apply to all users of our:

  • πŸ›’ Buy and Sell Services

  • πŸ„ Fresh Meat and Live Animal Delivery Services

1. General Terms

1.1 Acceptance of Terms:
By using Ethiomarketplace.com, you agree to comply with these terms. If you do not agree, please discontinue use of our services.

1.2 Eligibility:
You must be at least 18 years old to use this platform.

2. Buy and Sell Services

2.1 User Responsibilities:

  • All users must provide accurate, truthful information.

  • Sellers are responsible for complying with local laws and for the content of their listings.

2.2 Prohibited Items:
The sale of illegal, counterfeit, restricted, or unauthorized items is strictly prohibited.

2.3 Transactions & Refund Responsibility:

  • Ethiomarketplace.com provides a platform for buyers and sellers to connect.

  • Transactions completed through our website checkout system are protected by EMT policies, including refund eligibility.

  • Transactions conducted outside the website (e.g., by phone or external contact) are not covered by EMT refund or dispute policies.

  • Buyers and sellers using direct contact must resolve issues independently.

2.4 Fees and Payments:

  • Listing and promotional fees are clearly disclosed before posting.

  • Paid promotions are non-refundable once delivered, except for technical errors caused by EMT.

2.5 Dispute Resolution:

  • EMT is not responsible for disputes related to offline transactions.

  • Users are encouraged to communicate clearly and verify counterparties before meeting.

3. Fresh Meat and Live Animal Delivery

3.1 Order Placement:

  • Orders must be placed via the website's checkout system.

  • Accurate contact and delivery information is required to avoid delays or errors.

3.2 Product Quality:

  • EMT ensures products are fresh and ethically sourced.

  • Customers must inspect products upon delivery and report issues within 24 hours.

3.3 Delivery Terms:

  • Deliveries are available only within the designated service areas.

  • Ensure someone is present to receive the order at the delivery address.

3.4 Refund and Return Policy:

  • Refunds are only available for purchases made through the website’s checkout system.

  • No refunds are granted for orders arranged outside the website (e.g., phone orders).

  • Valid refund claims include:

    • Wrong product or quantity

    • Damaged goods upon delivery

  • All complaints must be reported within 24 hours of receiving the product.

3.5 Animal Welfare:

  • We prioritize humane handling and transportation of live animals.

3.6 Risk and Liability:

  • Once animals or products are delivered, the customer assumes full responsibility.

4. Privacy Policy

4.1 Data Collection:
We collect personal data required for fulfilling orders, improving services, and communicating with users.

4.2 Data Security:
We implement appropriate data protection measures but cannot guarantee absolute security.

5. Limitation of Liability

5.1 Liability Disclaimer:
EMT is not liable for:

  • Any damages from offline transactions

  • Delays or losses caused by third parties or force majeure

5.2 Offline Transaction Risks:
Buyers and sellers who transact via direct calls or outside our platform assume full risk.

6. Modification of Terms

We reserve the right to update or change these terms at any time. Updates will be published on this page with a new effective date.

7. Contact Us

For questions or support:

By continuing to use Ethiomarketplace.com, you acknowledge that you have read, understood, and agreed to these updated Terms of Services.